Click on one of the people below to find out more information.
Leadership and Vision
- Adam Arens
- adam.arens@patriotsubaru.com
- 774-220-0041
- My family and I are active community members and we are driven to serve. We are fortunate enough to have our hands in many charities and businesses. While I did not grow up in New England, we have been here since 2003. I have been in the automobile business since 1981 (after college), I have two children who are grown adults, as well as a granddaughter and daughter in law (in Newton). We love getting to know our customers and our team, and look forward to seeing you!
- Mark Perryman
- Managing Partner
- mark.perryman@patriotsubaru.com
- 774-220-0041
Started: 06/01/2018
Hi all, Mark Perryman here, currently the Managing Partner / General Manager of Patriot Subaru in North Attleboro, Massachusetts. My wife Stacey and I have been married for forty-one years and currently reside in the seaside town of Barrington, Rhode Island.
We have two sons Derek and Clayton. We have our two God Daughters Lakisha and Rheya. We have two Son-In-Laws Julian and Jose. Two Grand-Godchildren Jonah and Loralai.
I have been in the Auto Industry for over thirty years and have the best group of people by my side. I am fortunate to work with my wife and son Derek each day.
Stacey and I are both Veterans serving in the US Army aboard.
When I am not in the store, I am with my family, out golfing (slicing), fishing, or enjoying music and sporting events.
My mission is to make sure that I share my knowledge to anyone that desires to meet their ultimate goals in the Automotive Industry. I am very passionate about my team succeeding in their personal careers.
Click here for a quick note from me and my wish to hear directly from you on any topic. I'm looking forward to your thoughts!
Oh, tune into WPRO 630 AM/ 99.7 FM on Sundays, noon to 1pm, to hear my "You Auto Know" radio show! We have a blast talking about everything under the sun in the automotive industry. Please - call in while we are on the air and share your thoughts! 1-800-321-9776
Customer Service and Sales
- Matt D'Ambra
- Customer Service and Sales Lead
- matt.dambra@patriotsubaru.com
- 774-220-0041
Started: 10/04/2018
I grew up in North Providence and currently living in Providence. I consider myself a professional single Dad to my teenage daughter, Maya. I started my automotive career in 1996 as a Service Tech at Sears Automotive in Woonsocket, RI. My sales career began in 1998, coming up through the ranks in both the sales and finance departments, and now management. I'm very fortunate to have found a home here at Patriot Subaru of North Attleboro, where I can help build a great team!As we all know there is a little time off in the car industry, but when I do have time you can find me starting my day at LaSalle Bakery in Providence. I enjoy all types of music, fine foods and time with my close family and friends….and of course, ending my day with a glass of Patron and a fine cigar.
I'm so excited for this upcoming year with Patriot Subaru, With our owner leading the way, we have strong training programs, Mark Perryman's "You Auto Know" live radio show, community sponsorships and so much more. I have been afforded the opportunity to lead, build on my skills, teach and manage our great team!
- Jason Mitchell
- Sales Manager
- jason.mitchell@patriotsubaru.com
- 774-220-0041
- Started 7/15/2018Greetings everyone. I grew up in the Warwick area, and now live in Casco, RI. I'm the father of 2 daughters and 1 son, and that makes every day a great day. I've always been in the automotive field, both on the service side and the sales side. When I'm not here at the dealership, I'm either hanging with my kids, or getting in a good work out in the gym. I've been at that five days a week for the past 10 years. In my background, I've enjoyed wrestling, judo, football, and baseball. I enjoy participating rather than watching sports, and can talk about training and fitness all day! I look forward to helping you anytime you are here at the dealership!
- Gary Cooper
- Sales Manager
- gary.cooper@patriotsubaru.com
- 774-220-0041
Hey everyone, Gary here. I still live in Groton, CT, where I grew up. My father was in the Navy and retired there, so I've always been in that area. My wife and I married in '87, and we have two wonderful daughters, and 2 granddaughters. My oldest daughter is the head coach for the Coast Guard Academy Softball team, and the other is in Nursing School. I've been in the automotive business for over 30 years, primarily on the sales and management side, including owning my own used car store for a while. Pretty much a regular guy who loves sports, and I particularly love playing golf and basketball. In fact, I still get on a skateboard now and then! We have two dogs, a cat, and a bunny. I love all types and aspects of music, good for the ride I make each day to to the store! I certainly look forward to meeting you!
- David Quaglia
- Trade Up Advisor
- david.quaglia@patriotsubaru.com
- 774-220-0041
Started: 01/30/2020
- Marty Ross
- Customer Service and Sales
- martin.ross@patriotsubaru.com
- 774-220-0041
Started: 09/01/2016
I am originally from Rhode Island. My life revolves around my family. Family is everything to me in all aspects of my life. I have 2 sons, Ethan and Jacob and a wonderful wife, Sheri. My whole family are Disney fanatics and we love our trips there. All my free time is spent with my family and we love shopping, going apple picking, having movie night and playing games together. I now live in North Attleboro and am glad to finally be at Patriot Subaru.
- Jay Brown
- Customer Service and Sales
- jason.brown@patriotsubaru.com
- 774-220-0041
Started: 10/01/2018
Hi everyone! My name is Jason. I was born and raised in Rhode Island. I have worked with my hands most of my life but have found a passion for working with people. I have been in sales for the last 8 years and just like McDonald's, "I'm lovin' it!" When I am not working I enjoy spending time with my wife of 8 years working on puzzles! I have a Shih Tzu named Max and he only likes me when my wife's not around! Come in and have some fun, drive some cars! I look forward to meeting you! Ask for Brownie!
- Jacob Coyle
- Customer Service and Sales
- jacob.coyle@patriotsubaru.com
- 774-220-0041
- I am a new father of a beautiful daughter, and a step father of 3 boys. I grew up in Seekonk MA. I love all of the Major New England sports teams. Mostly Patriots , Red Sox and Celtics. I love all types of music. I got into the car business because i love making people happy. I sold Ford and Mazda for the first 5 years of my career. I am proud to now sell Subaru with the Patriot family. You won't find a more laid back low pressure sales consultant.
Started: 08/29/2019
- Mac McCullough
- Customer Service and Sales
- mac.mccullough@patriotsubaru.com
- 774-203-4500
- I grew up in New York City and moved to New England when I was around 20 years old. I first entered the car sales business in the mid 80's. I found I enjoyed working with people, learning their needs and delivering a fun car buying experience.When' I'm not selling, I can be found fishing along the RI coast, or some secret fresh water spots! I enjoy exploring new places, nature, scuba diving, boating, and deep conversations with friends over delicious food I cooked myself. I also love riding my Harley-Davidson Heritage Springer. Every chance I get, I go!I'm a huge live music fan, having attended hundreds of concerts. My favorite types of music are vintage Folk, Delta Blues, and Rock.I became interested in Subarus after buying my first one a couple of years ago. I really didn't know what to expect, except for the safe, reliable reputation they had. I didn't expect to absolutely fall in love with i, but I did! It has so many cool unique features, looked great, and it just keeps running!I decided to sell Subarus because I truly believe I am giving my customers more value, safety, and dependability than any other car maker can offer. Subaru as a company has proven to be socially conscious, and actively participating in creating a healthier, sustainable environment.I'm proud to be a member of the the team at Patriot Subaru!
- Erik Liebegott
- Customer Service and Sales
- erik.liebegott@patriotsubaru.com
- 774-203-4500
- Jay Barreto
- Customer Service and Sales
- jay.barreto@patriotsubaru.com
- 774-203-4500
- George Jenkins
- Lot Manager
- george.jenkins@patriotsubaru.com
- 774-220-0041
Customer Service and Lender Relations
- Shawn Lajeunesse
- Lender Relations
- shawn.lajeunesse@patriotsubaru.com
- 774-220-0041
- Started: 02/29/2016
Greetings! I am originally from Putnam, CT, and now reside in Sterling CT with my wife Dawn. We have been together since 1991, married in 2002, and have two sons, now 19 and 15. We love to go to concerts, movies, and doing things with the boys. I've been in the car business since 2000, and worn many hats. My passion, is playing drums, which began in the early 90's. I had been playing trumpet, piano, and electric guitar, but I fell In love with playing the drums! Primarily, hard rock, classic rock is the style, and I am very proud to be in a great band, Shotgun Trust. Influences - Iron Maiden, Van Halen, Scorpions, Judas Priest. We play all over CT and RI- so check us out! We're on Facebook and YouTube. Rock On!
- Steve Sobande
- Lender Relations
- steve.sobande@patriotsubaru.com
- 774-203-4500
Customer Service Internet
- David Flora
- Customer Service Internet
- david.flora@patriotsubaru.com
- 774-220-0041
Started: 07/01/2019
Grew up a Navy brat, finished High School in Rhode Island, and attended Hawthorne College in Antrim NH. I joined the Army in 1982 and was active duty thru 1986. I then joined the MA National Guard and attended Flight School, flew in the MA Guard and the NY Guard until 1995. My career in the car business began in 1995 and have been doing so ever since. Hobbies include being a private pilot, traveling and spending time with my wife, Melissa.
- Henrique Quedevez
- Customer Service Internet
- henrique.quedevez@patriotsubaru.com
- 774-220-0041
Started: 10/02/2016
Hi all,I was born in Brazil and came to the U.S. at an early age. Now I'm married, and a have a beautiful 2 year old daughter named Evie. When I'm not working, you'll find me spending my time with the family. After 10 years in retail, I changed careers to automotive sales and it's been a great decision. I look forward to meeting you!
- Corinne Fox
- Customer Service Internet
- corinne.fox@patriotsubaru.com
- 774-220-0041
- Started: 06/04/2018I was born and raised in Attleboro, Massachusetts. I'm an animal lover and I have a 4 year old Staffordshire terrier named Sage as well as two cats, Buddy and Nelly. I'm really interested in make up, it's something growing up I've always had a passion for and I love going to Sephora when I know I can splurge on some quality products. Growing up I was able to enjoy the summers at our family's cottage on Long Lake in Maine. There with family and friends I learned to wakeboard, waterski, slalom ski, knee board and tube. Going to Maine as an adult I love exploring the different trails with my dog. I've always loved hiking with her at our hometown but exploring new trails and beaches in MA and RI is always more exciting. My summer days in Maine are a lot more scarce now and a little more relaxed when I'm there but I take the opportunity when I get it. My dog loves to swim probably as much if not more than I do, so she is always up for a trip to the beach or the lake. I swam freestyle for my high school for 3 years. I spend most of my free time with family and close friends, I'm all about being positive and enjoying yourself and trying to make everyday more fun.
- Emily Messier
- Customer Service Internet
- emily.day@patriotsubaru.com
- 774-220-0041
Started: 02/20/2019
I'm Emily and I'm from Cumberland Rhode Island. I come from a pretty big family full of crazy kids! My life is mostly full of my dog Zeus, hes 80 pounds of happy!! I love New England but mostly for its beaches, soaking up the sun is one of my favorite things to do!! When the winter rolls in I'm for sure a home body!! I like to watch comedies and just about anything Disney (I'm a kid at heart)! If you wondering I do drive a Subaru and I Love it, infact its the only thing I like about the snow!!! Meeting new people is the most interesting thing to me, everyone is so different and it's cool to find out what makes people tick!
- George Gamache
- Customer Service Internet
- george.gamache@patriotsubaru.com
- 774-220-0041
- Ezra Blasing
- Customer Service Internet
- ezrablasing@gmail.com
- 774-220-0041
- Hi! I'm Ezra, born, raised, and living in Lincoln, RI, including graduating from Lincoln High. Prior to getting into the automotive field, I had 3 years at the RI State House of Representatives as a House Page. That was fun, but my love is cars! I worked at another Subaru dealership before coming to Patriot, and it's been great. I do a lot of custom work and rebuilding of my own cars, of which I am very proud. I love going to the track with my cars and driving them competitively on a closed course setup. Another thing I really enjoy is car photography, and take a lot of photos here at the store that have been used in our advertising. Have to mention my dog Drew, a German Shepherd Brown Lab Mix, and my two cats, Horace and Karma. They say hello.
Customer 1st Service
- Derek Perryman
- Customer Service Lead
- derek.perryman@patriotsubaru.com
- 774-220-0034
- Started: 09/16/2019
As a new resident of the Attleboro area, when I'm not at work you can usually find me in the backyard with the three dogs (Peaches, Parker and Pluto), in the basement enjoying a great movie, or in the garage fiddling with cars and car audio equipment. During the warmer months, I also try to make my way outdoors on some form of two-wheels, be it mountain biking or enjoying a ride on my motorcycle. While a love of cars brought me into the business, helping people feel comfortable with maintenance and repairs on their vehicles is what keeps me here. I look forward to helping you, your family and your friends however I can!
- Nikki Ormonde
- Service Advisor
- nikki.ormonde@patriotsubaru.com
- 774-220-0034
- Started: 03/27/2018
Hi, I'm Nikki. I've been working with Subaru since 2008, started doing service in 2013. I joined Patriot in 2018. I grew up here & still live in the area. I LOVE sports. I'm a huge fan of the Red Sox, Bruins and Celtics, and love watching golf. Besides my two teenagers, I'm also a dog mom. I used to bring Jack and Hank into work with me, but they became big boys and just keep each other company at home! So now I just rely on customers to bring their dogs by and say hi!
- Tyler Oliveira
- Service Advisor
- tyler.oliveira@patriotsubaru.com
- 774-220-0034
- Started: 06/04/2018
Hey, I'm Tyler - I've been with Patriot Subaru since 2018. Outside of work, I'm into cars, sports and spending time at the beach whenever I can. I also enjoy hanging out with family and golfing or trying to golf whenever the New England weather decides to cooperate. Whether it's talking shop, catching a game, or hanging out by the water, I like to keep things pretty laid back.
- Phillip Cabral
- Service Advisor
- phillip.cabral@patriotsubaru.com
- 774-220-0034
- Kelly Brennan
- Service Advisor
- kelly.brennan@patriotsubaru.com
- 774-220-0041
Hi everyone, I'm Kelly! I originally started at Patriot Subaru back in 2015 but left for a little while to do service writing for a luxury car group. I am happier than ever to be back with the Patriot Subaru team and love the Subaru brand! I rescued my beagle Charlie from Tennessee back in 2021 and he comes to work with me every day! I look forward to seeing you for your next service!
- Mary Meda
- Service Advisor
- mary.meda@patriotsubaru.com
- 774-220-0034
Started: 10/01/2014
I am from Norfolk Ma, born and raised. I have three amazing children who are deeply involved in full-time sports, which keeps our weekends quite busy. When we do have a rare weekend off, we usually spend it boating or enjoying time in Maine. We also have some cute pets, 1 dog Spanky, and 2 cats Pineapple and Johnson.
Also, visit Mary on Dealerrater!
- Veronica Dossantos
- Service Advisor
- veronica.dossantos@patriotsubaru.com
- 774-220-0034
Started: 10/01/2016
I moved from Rhode Island to Massachusetts in 2007. In 2016, I started working for Subaru, while studying to be an automotive technician at a technical training school. I graduated in 2018, and served as a tech here at Patriot. I have since moved over to another important side of service, in our Business Development Center department. When I am not at Patriot, I'm typically spending time with friends or family, or you can find me working on the computer and listening to music.
- Wayne Boone
- Service Advisor
- 774-220-0034
Hi, I'm Wayne Boone, a Service Advisor at Patriot Subaru of North Attleboro. I've been working with Subaru for over six years, and I take pride in helping customers keep their vehicles running safely and smoothly. My goal is to make sure every car that comes through our service lane gets the attention it deserves, with maintenance that's always up to spec. I'm here to make the process as clear and stress-free as possible, whether it's a quick oil change or something more complex. I genuinely enjoy building trust with customers and being part of a team that values quality and care.
- Sadie Robinson
- Service Business Development
- 774-220-0034
Hi my name is Sadie. My love for Subarus led me to joining the Patriot team a little over a year and a half ago in the BDC department. When I'm not at work, you can find me fishing, hanging out at home with my two crazy cats or working on my latest crochet project. I look forward to scheduling you for your next service!
- Natasha Cratch
- Service Express Advisor
- 774-220-0034
Started: 02/03/2020
Hello! I'm Natasha Cratch. Since starting my automotive technical training at MTTI in 2018, I've been immersed in the world of cars. I began at Patriot in 2020 as a technician in the Express Service Department. Since then, I have moved around a little and am now an Express service advisor. I enjoy exploring New England with my family when I'm not at work. From hiking and sightseeing in New Hampshire to off-roading in our Crosstrek in Connecticut, I love being outdoors!
- Eric Boronski
- Service Team Porter
- 774-203-4500
Service Technicians
- Cory Scothon
- Service Tech
- cory.scothon@patriotsubaru.com
- 774-220-0034
Started: 08/15/2016
Hello, my name is Cory. I was raised and have lived in Cumberland RI my entire life. I graduated from New England Tech with a degree in software engineering and development. Working on cars has always been a passion of mine. During the spring, summer and fall seasons I am usually found either working on my either my WRX or my Nissan 240sx drift car that I use at drifting events across New England.
- Eric Wong
- Service Technician
- 774-220-0034
Started: 06/26/2017
When I am not at work, I love spending time with my family. I have a son and a daughter that both keep me very busy. I enjoy working around the house and am looking forward to purchasing my first home soon.
- Anthony Delbonis
- Service Technician
- 774-220-0034
Started: 07/06/2015
With years under the hood and a serious passion for all things automotive, I bring technical expertise and team leadership to everything I do. From diagnosing tough drivability issues to making sure the crew stays sharp; I'm all about keeping the wheels turning-literally. Outside the shop, my wife and I love to travel the world. Some of our favorite spots so far include Italy, Germany, Austria, and Switzerland. I'm also big on live music, hiking just about anywhere with a view, and spending time in or on the water.
- Cody McCarron
- Service Express Technicain
- 774-220-0034
Started: 10/22/2018
- Dominic Raimondi
- Service Technician
- 774-220-0034
Started: 06/10/2019
- Ashley Talbot
- Service Technician
- 774-220-0034
- Nick Pacheco
- Service Technician
- 774-203-4500
- Rick Smith
- Service Technician
- 774-203-4500
- Anthony Teran
- Service Technician
- 774-220-0034
- Xavier Ricks
- Service Technician
- 774-203-4500
- Christian Garcia
- Express Service Technician
- 774-220-0034
- Joseph Hilf
- Express Service Technician
- 774-220-0034
- Adam Strunk
- Express Service Technician
- 774-203-4500
- Jason Periquito
- Detail Specialist
- jason.periquito@patriotsubaru.com
- 774-220-0034
Customer Service Parts
- Craig Redegeld
- Customer Service Parts Lead
- craig.redegeld@patriotsubaru.com
- 774-220-0036
Started: 10/30/2015
I am from Scarborough Maine originally but now own a home in Mendon. When I am not at work I like to stay busy and do adventurous things. I enjoy traveling and seeing new places, or riding my jetski if it is warm enough out. In the winter I like to snowboard with friends. I have been a car guy since I was a kid and did my first motor swap at 17. I have been a Subaru guy for 15 years!
- Cole Mitchell
- Parts Advisor
- cole.mitchell@patriotsubaru.com
- 774-220-0036
Started: 06/27/2019
I was born in Massachusetts and have been obsessed with car's my whole life. I love traveling and exploring new places. In my free time you can find me skateboarding, riding dirtbike's or cruising to a car meet with friend's. I have a modified 2015 STI which made 500whp.
- David Nguyen
- Parts Advisor
- david.nguyen@patriotsubaru.com
- 774-220-0036
I started working on cars when I was about 16 and recently began working on motorcycles. During the warmer seasons I am usually out on my motorcycle cruising and enjoying the nice weather. If I am not on my motorcycle I am usually out on the lake for a nice morning fishing. I recently got a dog Lola and we both enjoy going up to New Hampshire and going on hikes.
- Johnny Soum
- Parts Advisor
- johnny.soum@patriotsubaru.com
- 774-220-0036
- Allan Grocott
- Parts Advisor
- alllan.grocott@patriotsubaru.com
- 774-220-0036
- Cameran Van Nurden
- Parts Advisor
- cam.vannurden@patriotsubaru.com
- 774-220-0036
Accounting and Office
- Sue Maurice
- Comptroller
- sue.maurice@patriotsubaru.com
- 774-220-0041
- Jeannine Therriault
- Office Administrator
- jeannine.therriault@patriotsubaru.com
- 774-220-0041
Started: 10/22/2018
- Stacey Perryman
- Accounts Payable
- stacey.perryman@patriotsubaru.com
- 774-220-0041
- Michaela Doucet
- Accounting
- michaela.doucet@patriotsubaru.com
- 774-220-0041
- Linda Tavares
- Lead Reception / Registration Specialist
- linda.tavares@patriotsubaru.com
- 774-220-0041
Started: 07/02/2018
I was born and grew up in Pawtucket, RI. My family and I live in Johnston. My daughter attends Johnston High and my husband recently retired from the Portugese Army. I volunteer for the Providence EMT and work with their dialysis patients. I also spend time with my parents and assist them daily. I am known as a person with a heart of gold and am proud to be part of the Patriot Subaru Family.
- Cheryl Rose
- Reception
- cheryl.rose@patriotsubaru.com
- 774-220-0041
Hi! I was born and raised in North Attleboro, and have always loved living in New England. I especially enjoy the summer and love spending my free time at the beach with my sister or relaxing in the yard with my cat Maddie. Reading and spending time with my family are also passions of mine.
- Maya D'Ambra
- Reception
- maya.dambra@patriotsubaru.com
- 774-220-0041
- Christine Hayden
- Reception
- christine.hayden@patriotsubaru.com
- 774-220-0041
Marketing
- Tom Talbott
- Marketing Lead
- events@patriotsubaru.com
- 207-400-2426
Patriot Subaru Founders Club Member.
Born in Bronxville, NY, grew up in CT, now residing in Gorham with wife Deb, married in 1983. Our son Jim is currently a pipe fitter /tech with Bath Iron Works. I'm a graduate of Union College, 1980. Came up through the ranks of radio sales and station management in Boston, Portsmouth, and Portland, before starting my ad agency in 1989. Very active in coaching both Middle School and Collegiate lacrosse with USM year- round. I retired at age 60 from competitive lacrosse in a Portland men's league, but still seem to have a stick in my hand every day. Deb and I raised and bred alpacas for many years, though as of 2020 we have retired from that lifestyle. We were proud of the many alpacas born on our farm, who have all moved on to other farms in New England. I'm the executive producer and a managing partner for an animated children's series called the Wompkees, which is getting into more and more space internationally. I've been an active Rotary Club of Portland member since 1987 serving in almost every capacity, from club President, Ass't District Governor, to mentoring at Long Creek Youth Development. Currently on the board for Friends of Long Creek Youth. I follow classic and hard rock, attending shows with several close Union fraternity brothers throughout New England, NY, NJ, PA. Record stores - brew pubs - concert, that's the ticket. 3x Subaru buyer, now in my 2019 Legacy.
- Joe Genender
- Video Joe
- joegenender@icloud.com
- 207-450-6887
Hey gang, so a little about me. I was raised in Long Island, NY. After graduating high school, I moved to Florida and went to school for music and video production. After finishing school, I worked as a freelance cameraman, editor,and all-around production guy. An opportunity came up in Michigan doing work for a small video company. They hired me over the phone and I moved to Michigan and stayed and worked five years. I would return to Maine and wound up meeting my wife, Deb. We've been married since 2003 and we have a teenage son in high school. I started work with the Patriot Automotive Group back in 2011. I always enjoy working with everyone when the time comes to produce our videos. We always try to have some fun and have a good time while working on them. I hope to see you the next time I am in the store - I will be the guy with the camera!
Universal Love
- Peaches
- Customer Relations
Meet Peaches, best of friends with our Service Advisor Derek Perryman!
- Jack
- Customer Relations
Meet our friend Jack, who frequently comes in with Nikki Ormonde. Jack is a German Shepherd / Great Pyrenees, born in the spring of 2021.
- Hank
- Customer Service
Hank's a wonderful Chocolate Lab who brightens our day whenever Nikki Ormonde brings him in. Young fella, born in spring 2022. Lots of fun ahead!
- Stitch
- Customer Relations
Hi, I'm Stitch, and I'm with my best friend, Linda Tavares. I'm usually very busy keeping order here at the store, so it would be rare to catch me napping on the job. Well, maybe a nap now and then. Hope to see you soon!
- Charlie
- Customer Relations
Hi, I'm Charlie, and thanks to my best friend Kelly Brennan, I was rescued from Tennessee. I "work" in the Customer Service Internet department with Kelly, and will gladly come out to meet you on your next visit!
- Cooper
- Customer Relations
- Subie
- Customer Relations
Subie was born in South Florida in October of 2011. She and all her litter mates were rescued when it was found that someone was buying them to train aggressive dogs. She has grown into a loving, sweet and playful friend who loves to be at Patriot Subaru. She loves the water and playing with other dogs.
- Lola
- Customer Relations